Frequently Asked Questions
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Registration
How do I know my registration went through?
You will receive a confirmation message in your internet browser after you submit your registration, and a confirmation email will be sent to the email you used for registration.
What is the cost to attend?
Prices vary based on when you register and what type of badge you’re seeking. The Full Conference Badge is the most popular registration type and is an all-access pass. View badge types and fees on our Registration page.
Are there discounts for students?
Full-time undergraduate college students can register for a Full Conference Badge at a discounted rate of $100. These rates are not available to graduate or doctoral students. To receive this discounted rate, you must first submit a copy of your school ID or class schedule to [email protected].
Can K-12 students attend?
All children under 18 years of age will require prior approval, must be involved in an accepted TCEA 2023 presentation, and must be accompanied by an adult. To request approval, email [email protected].
Do you provide an online registration that’s equivalent to the in-person experience?
No. There is no virtual or online component to TCEA 2023.
Can I purchase more than one badge per attendee?
No. Each individual may register for one badge type only.
Can I access the Exhibit Hall if I get a One-Day Badge?
Yes. You may access the Exhibit Hall if you have a One-Day Badge for Tuesday, Wednesday, or Thursday. The exhibit hall is closed on Monday.
Can I attend sessions if I purchase an Exhibit Hall-Only Badge?
Exhibit Hall-Only Badges offer access to the exhibit hall floor and exhibitor showcase sessions only.
Group Registrations
Is there a limit on group registrations?
There is no limit on how many individuals you may register for convention; however, you may register up to five individuals at one time. Once you’ve registered the first five individuals in your group, you will need to start the registration process again to register the next group of up to five individuals.
How do I register a group?
- Use the Group Registration Form to collect the necessary information for all group members.
- Using the collected information, submit registrations online.
- If you’d like to receive a copy of the confirmation email for each individual you register, enter your email address as the secondary email address.
- Once you enter the first individual’s information, you will be prompted to add additional attendees.
- You may register up to five individuals at one time. After you register the first five members in your group, you will need to start the registration process again to register the next group of up to five individuals.
- Repeat this process until all individuals in your group are registered. There is no limit to how many individuals you may register in total.
How do I know my group registrations went through?
Each individual will be sent a confirmation email to the email used for registration. If you are responsible for payment, you may add your email address as a secondary email to receive copies of all confirmation emails.
Where do I send the Group Registration Form?
The form should be returned to the person responsible for registrations for your campus or district. TCEA does not accept faxed or emailed group registrations. All registrations must be submitted online. To begin a group registration, visit the registration page and register the first individual. You will be prompted to add additional attendees after the first registration is entered.
Can I pay for multiple registrations with one payment?
Yes. Even though each registration will receive a separate confirmation email, you may pay for all individuals in your group with one payment. On a purchase order or payment for the total amount, include all your group members’ names and the invoice numbers from their confirmation emails.
Can I pay for individuals in my group separately?
Yes. If you prefer to pay for group member registrations individually, you may do so with a credit card, check, or purchase order during the registration process or by clicking the “Submit Payment” link in their individual confirmation emails.
How do I pay for my group using a PO?
Each individual may submit a purchase order by clicking the “Submit Payment” link in their confirmation email. Or you may email a PO to [email protected] to pay for the group all together. If emailing, be sure to include all individuals’ names, invoice numbers from their confirmation emails, and the total payment amount for the group on the PO.
How do I make group hotel reservations?
TCEA has reserved blocks of rooms at select hotels for a reduced rate. Once the registration is complete, you will receive a link and a prompt to make hotel reservations for the group. You may make hotel reservations for up to five individuals at a time.
Payment Policy
Can I register now and pay later?
Yes. TCEA provides a 30-day window for payment. You may register online and select the “Invoice” option on the payment page. You will be required to provide an acceptable form of payment within 30 days of registering to avoid cancellation. Acceptable forms of payment include purchase orders, checks, and credit cards.
Can I register and pay with a purchase order (PO)?
Yes. You may register and pay by purchase order.
- Select “Purchase Order” on the payment page.
- Provide the PO number and upload the purchase order when prompted.
NOTE: All purchase orders must be received within 30 days of registering to avoid cancellation.
What if I don’t have a purchase order when I register?
You can complete your registration even if you do not yet have your purchase order.
- Select “Invoice” on the payment page when registering and complete the registration process.
- Once you’ve received your purchase order, click the “Submit Payment” link in your confirmation email to upload it.
NOTE: All purchase orders must be received within 30 days of registering to avoid cancellation.
Can I register and pay with a check?
Yes. You may register and pay by check.
- Select “Invoice” on the payment page when registering.
- Within 30 days of registering, mail your check to:
TCEA Registration
P.O. Box 18507
Austin, Texas 78760
NOTE: All checks must be received within 30 days of registering to avoid cancellation.
How do I submit my payment after I’ve registered?
You can click the “Submit Payment” link in your confirmation email to pay by credit card or upload a purchase order. Checks may be mailed to:
TCEA Registration
P.O. Box 18507
Austin, Texas 78760
When is payment due?
An acceptable form of payment must be received within 30 days of registering to avoid cancellation for non-payment. Acceptable forms of payment include purchase orders, checks, and credit cards. Registrations made less than 30 days before the event must submit payment before the start of the event, or prior to event participation.
View the full payment policy here.
Where do I send my purchase order (PO)?
You can upload your PO by clicking the “Submit Payment” link in your confirmation email. If you need assistance, email [email protected].
Did you receive my payment?
You will receive an email confirming the receipt of your payment or purchase order. Specific questions related to payment should be sent to [email protected].
My registration was canceled due to non-payment. Can it be reinstated?
Yes. There are three ways to reinstate your canceled registration by submitting payment and a written request. Note: Accounting will re-register you at the current registration rate, which may be higher than your original registration rate. You will not be re-registered until payment is received.
Purchase order: Send an email to [email protected] with a written request to reinstate your registration along with a purchase order reflecting the current registration rate.
Credit Card: Send an email to [email protected] with a written request to reinstate your registration. Submit a Credit Card Authorization Form to pay the current registration rate by credit card.
Check: Send an email to [email protected] with a written request to reinstate your registration. Mail your check to:
TCEA Registration
P.O. Box 18507
Austin, Texas 78760
If I can no longer attend, can I send someone else in my place?
Yes. To complete a “transfer of registration,”:
- Email [email protected] to request a transfer of your registration to another person.
- Provide the full name and email of the person you would like to transfer your registration to.
- Once the transfer is complete, the person obtaining the registration will receive a confirmation email.
- A $25 transfer fee will be applied to the new registration, and the person receiving your transfer must complete this payment to confirm the transfer.
Health and Safety Protocols
Is there a possibility that the 2023 TCEA Convention & Exposition will be canceled or go fully virtual?
No. TCEA has no plans to convert to a fully virtual event or to cancel the in-person event. We will keep all registrants informed of any major changes and will update our Health and Safety Protocols page regularly. We hope to see you in person, January 30 – February 2 in San Antonio, Texas.
What COVID protocols will TCEA implement in San Antonio?
The health and safety of its members, partners, and visitors is TCEA’s highest priority. Our commitment to creating a safe environment will continue to come first as we strive to facilitate outstanding events and excellent experiences for our members. TCEA will abide by the health and safety orders of the county, city, and state in which the event is held. In partnership with the City of San Antonio and the Henry B. González Convention Center staff, we will also take additional precautions as needed, which if enacted will be communicated in more detail as we near the event.
There is an inherent risk in participating in any activity. Due to the circumstances created by COVID-19, there is a heightened degree of personal risk and responsibility. TCEA will take all legal, prudent, and advisable measures to reduce the risk of the transmission of illness. However, despite our best efforts, we will be unable to reduce the level of risk to zero.
For more details, read TCEA’s Event Participation Policy.
Will there be vaccine requirements for attendees and exhibitors?
TCEA does not have a policy in place requiring vaccines, but we are recommending all attendees and exhibitors follow the current health and safety guidelines put in place by local, state, and federal agencies.
Presenters
Do presenters have to register for the convention?
Yes. All presenters are required to register by November 4, 2022. Primary presenters receive a discounted registration badge for $99. Co-presenters do not receive a complimentary or discounted registration. For questions regarding presenter requirements, please contact us at [email protected].
How do I register for the $99 presenter rate?
Starting September 15, or when a primary presenter signs their contract in the Speaker Service Center, presenters will receive an email containing the discount code to register. Co-presenters will not receive this email as they do not receive discounted registration.
Workshops and Sessions
Where and when can I see what sessions will be offered?
The full session listing will be available online and on the app for your viewing. Sessions listed in the app are updated as soon as any changes occur. A PDF listing and a paper or physical copy of the session listings are not available.
How can I search for sessions by content?
Using the online search tool or the app, you can search and filter by keyword, topic, role, skill level, speaker, or target audience.
Can I pre-register for presentations and events?
Pre-registration is not provided for presentations or individual events. These events fill on a first-come, first-seated basis until the designated space reaches maximum capacity.
How can I have a guaranteed seat in a hands-on experience?
If you are willing to volunteer and assist the presenter with minor tasks such as scanning attendees for CPE credit, distributing handouts, and requesting support from TCEA, you can guarantee your seat in that session.
Is there a waiting list for an event that has filled to capacity?
No. TCEA does not keep a waiting list for events that require advanced registration. If you were not able to get into the event during pre-registration, please inquire at the door.
Will I earn educational credits for attending this event?
Yes. TCEA is registered with the Texas State Board of Educator Certification (SBEC) as an approved provider of professional development. You can earn CPE credits for all sessions delivered by TCEA.
Attendees must be scanned into each session they attend for credit tracking. After convention, a CPE/credit certificate for attendees will be available for you to download from your TCEA account.
Out-of-state attendees need to contact their district administrators to confirm credit validity.
Will I earn GT credits for attending this event?
Select TCEA presentations are applicable to Gifted and Talented credit accrual. In the session listing, search by the topic “GT” to review those that are applicable.
Housing and Travel
How do I reserve a hotel room?
TCEA has reserved blocks of rooms at select hotels at a discounted rate. Once your registration is complete, you will receive a confirmation email including a link and prompt to make hotel reservations. You must be registered in order to make hotel reservations.
How many rooms can I reserve at one time?
You can make reservations for up to five rooms at a time. Each individual on the hotel reservation must be registered for the convention. A request for more than 10 rooms in the same block is considered a group block and requires approval.
I have a large group and would like to stay at the same hotel. Can you accommodate?
Requests for group blocks of 10 or more rooms require TCEA’s approval through our housing partner, Orchid Events. Complete the group block form located on the housing site linked in your confirmation email to submit your request. Group blocks are subject to availability and may also be subject to additional cancellation policies. Attendees in group blocks must be registered for the convention within 72 hours of securing a group block or rooms are subject to cancellation.
I did not receive the registration confirmation with the housing link.
Check your inbox, spam, and junk folders for the registration confirmation email from [email protected] with the Subject: Registration Confirmation: 2023 TCEA Convention & Exposition. If you still cannot locate your confirmation email, you may log in to access your registration, view the housing link on your web browser, or request a confirmation resend. If you have further difficulties locating the housing link, please contact us at [email protected]
My preferred hotel is not available for the dates I will be at the convention. Can I be placed on a waiting list?
All hotel rooms are available on a first-come, first-served basis. If a night(s) is unavailable at your preferred hotel, but the rest of the nights are available, the reservation system will allow you to reserve the available nights and be placed on a waitlist for the unavailable night(s). The housing bureau will monitor waitlisted nights and try to clear those reservations.
Note: The waitlist is for situations in which a night or two is unavailable, not for situations in which all nights at the desired hotel are unavailable.
How do I receive the government rate for my hotel reservation?
If you qualify for and require the government rate, please contact your hotel directly to inquire. TCEA’s hotel block cannot accommodate a reduced government rate beyond the discounted options available.
How do I make changes to my existing hotel reservation?
Changes and cancellations may be made online using the acknowledgment number provided in your reservation confirmation email. Orchid Events will take reservation changes and cancellations for existing reservations until January 19. After that date, all changes and cancellations must be made directly through the hotel. Please review TCEA’s housing policies and the contact information for hotels and Orchid Events on the Location and Travel page.
Does TCEA provide shuttle service to and from the convention center?
Yes. TCEA does provide shuttle service to TCEA Convention hotels that are farther than a five-minute walk to the convention center. A map of the hotels with shuttle service is available here.
Volunteers
What type of jobs do you have for volunteers?
TCEA provides two volunteer opportunities: Flex Volunteer and Super Volunteer. Volunteering offers premier seating, early admittance to sessions, a behind-the-scenes look, and the opportunity to support new attendees as they navigate the event. To learn more about volunteering and to apply to be a volunteer, visit our Volunteer page.
When can I sign up to volunteer?
Flex Volunteer opportunities will open on September 15. Super Volunteer opportunities will open in November. Check the Volunteer page for more information.
Exhibitors
What is the price for an exhibit space?
Pricing information for exhibit hall booths can be found on the Booth Pricing page. You can reserve a booth at TCEA 2023 on the Reserve a Booth page.
How do I reserve exhibit space?
All reservations are processed online. View the floor plan to preview available spaces, then you can begin your reservation online. Exhibitor registration is currently open and accepting new exhibitors.
How can I apply for a vendor-led session (also known as exhibitor showcase session)?
The application will be available in late October with the release of the Exhibitor Services Kit. All current exhibitors may access the Exhibitor Services Kit inside the Exhibitor Service Center to view the application and apply for an exhibitor showcase session. You must be a confirmed exhibitor in order to apply for a vendor-led session.
How do I register my booth personnel?
All current exhibitors may access the Exhibitor Services Kit, which will be available in late October, inside the Exhibitor Service Center to register their booth staff.
What is the cancellation policy if TCEA cancels the event?
TCEA has no plans to convert to a fully virtual event or to cancel the in-person event. We will keep all exhibitors informed of any major changes. We hope to see you in person, January 30 – February 2 in San Antonio, Texas.
What is the cancellation policy if the exhibitor decides to cancel for any reason?
All booth cancellations must be submitted to TCEA in writing. In the event of an exhibitor canceling booth space, the following cancellation policy will apply, even if TCEA is able to resell the space.
- Cancellations made on or before September 1, 2022: An amount equal to 25 percent of the total booth fee will be retained by TCEA.
- Cancellations received from September 2, 2022 to October 4, 2022: An amount equal to 50 percent of the total booth fee will be retained by TCEA.
- Cancellations after October 4, 2022: No refunds will be given on cancellations received after October 4, 2022.
Where can I view available sponsorship opportunities?
Information can be found on our Sponsorship page. You may sign up for a sponsorship opportunity during the booth reservation process or by contacting Sammy Unberhagen at [email protected] or (512) 450-5390.
Media
Are members of the media invited to cover the show?
Yes, TCEA invites local and national media to attend, to cover the event, and to share the latest ed tech showcased at the TCEA Convention & Exposition. Check out the Media page for more information. Please contact [email protected] or (512) 450-5440 for all media inquiries.
How do I register as media?
Approved media will receive complimentary registration. Application for media credentials will be available in September. If approved, you will receive your registration confirmation within 72 hours. Please contact [email protected] or (512) 450-5440 for all media inquiries.
I am a blogger and would like to cover the event. How do I register?
Bloggers are invited to cover the event but will not receive a discounted or complimentary registration. You may register online, but be sure to also register as media so we recognize you and provide you with relevant information.
Past Convention Handouts and Certificate of Attendance
How do I retrieve my certificate of attendance and credit hours for attending the 2023 TCEA Convention & Exposition?
After the 2023 TCEA Convention & Exposition closes, your certificates will be available to you when you log into the app. You will also receive an email with a direct link. Contact us at [email protected] if you need assistance accessing your certificates.
How do I convert TCEA’s credit hours to my state’s approved credits?
TCEA is an approved credit provider in the state of Texas. Out-of-state attendees will need to contact their district administrators to confirm credit validity.
I attended a previous TCEA Convention & Exposition. Can I still gain access to the handouts?
No. Access to past convention handouts has expired.
I attended a previous TCEA Convention & Exposition. Can I gain access to my certificate of attendance?
TCEA began electronically tracking CPE credits at the 2017 TCEA Convention & Exposition. For 2016 and previous years, all CPE accrual was self-reporting. To access your certificate of attendance and CPE forms for the 2017 – 2022 conventions, click the links below and enter the email address you used for registration.
Previous TCEA Convention & Expositions
Future Dates
Do you have the dates for future TCEA Conventions?
Yes. The dates and locations for future TCEA Conventions are:
February 3 – 7, 2024
Austin, Texas
February 1 – 5, 2025
Austin, Texas
January 31 – February 4, 2026
San Antonio, Texas
January 30 – February 3, 2027
San Antonio, Texas
January 29 – February 2, 2028
San Antonio, Texas
January 27 – 31, 2029
San Antonio, Texas
February 2 – 6, 2030
San Antonio, Texas