Location, Travel, and Hotel
The 2018 TCEA Convention & Exposition will be held at the Austin Convention Center in downtown Austin.
Austin Convention Center
500 E. Cesar Chavez
Austin, TX 78701
Austin Bergstrom International Airport is 15 minutes from downtown.
Taxi rates begin at $25 for one person, one way. Super Shuttle is approximately $14 one way.
Capital Metro, Austin’s public transportation system, offers an express flyer shuttle to and from the airport and convention center for $1.50 each way. The shuttle runs 5:30 a.m. to midnight.
Click here for schedule and details.
Rideshare services, Fare and Fasten, operate in the Austin vicinity.
Complimentary shuttle service is provided between the Austin Convention Center and the conference hotels not within walking distance on Monday, Feb. 5 through Friday, Feb. 9.
Capital MetroRail offers comfortable and reliable passenger service to downtown Austin next to the Austin Convention Center. Nine stations are located along the 32-mile line, and all trains stop at each station. Fares run between $2.75 each way. For schedules and details, click here.
The Austin Convention Center has two parking garages: one at Cesar Chavez and Brazos Street (entrance on Brazos), the other located between 4th and 5th Street (entrance on 5th Street). Parking is approximately $9 per vehicle per day, depending on length of time.
Housing will open at 9 a.m. CT on September 14th.
TCEA has secured specially discounted rates at a selection of recommended hotels. These discounted rates are available through TCEA’s housing bureau, not the individual hotels. The deadline to make reservations in the TCEA block is January 12, 2018.
Make a Reservation
You must first register as an attendee or exhibitor for the convention. You will be able to make your hotel reservation at the conclusion of the registration process.
If you are registering multiple attendees for the convention and need to make a separate hotel reservation for each person, you will be able to make up to five reservations at a time. Please note, when making group reservations each person must be registered for the convention or the reservation is subject to cancellation.
Deposit and Taxes
A credit card is required to confirm all reservations. Please note that some hotels will charge this card as a required deposit. Hotels charging deposits will have this information noted in the hotel details on the housing website. All rates are subject to a 9 percent lodging tax if you are tax exempt and 15 percent if you are not tax exempt. Your credit card will be charged for any cancellation fees if you cancel after October 13. See the cancellation policy below.
Changes and cancellations may be made online using the reservation acknowledgement number provided on your reservation confirmation email. Cancellations received after October 13 will be charged a $50 cancellation/processing fee. There is no penalty for changing hotels within the designated convention hotel list, name(s) on a reservation, arrival, or departure dates.
A cancellation fee in the amount of one night’s room and tax will be charged if you cancel your reservation after December 1. Cancelling directly with the hotels will not waive any housing cancellation policies or fees.
Scam – Warning!
Please be aware that TCEA does not contact individuals and/or companies with special deals on accommodations for the TCEA Convention & Exposition. We have received complaints that unaffiliated companies have contacted attendees and exhibitors offering discounted hotel reservations. These offers are scams; individuals have reported lost deposits and fraudulent activity in connection with these activities. The only approved reservation link is the one included in your attendee confirmation.
Need assistance or have questions about hotel reservations?
Call 1-877-205-2871 or email email@example.com
Monday – Friday, 7:30 a.m. – 4:30 p.m. CT
TCEA does not issue formal invitation letters for visas to attendees of TCEA sponsored conferences. We can, however, issue a Visa Support Letter to assist with your visa application.
Requesting Visa Support Letters
TCEA is able to provide visa support letters to attendees, presenters with scheduled and confirmed presentations, or registered exhibiting personnel. TCEA does not provide letters for transport of vendor or presenter equipment.
For visa support letters, you must complete the form below in its entirety. You will need to provide the following information:
- Name (as it appears on your passport) and mailing address
- Company name, company website, and company email address
- Your title and role at the company
- The name of the conference you are registered for
- Your registration confirmation number
Please plan your travel well in advance and allow plenty of time to apply for a visa. If you have specific questions about obtaining a visa, contact the U.S. Department of State Bureau of Consular Affairs Visa Services at http://travel.state.gov/.