Location, Travel,
and Hotels


The 2020 TCEA Convention & Exposition will be held at the Austin Convention Center in downtown Austin, Texas.

Austin Convention Center
500 E Cesar Chavez Street
Austin, TX 78701


TCEA has secured discounted rates at hotels located near the Austin Convention Center. Discounted rates are available by making your reservation online through the TCEA housing website.

Hotel List and Map

To help you plan your visit to Austin, please download the official 2020 TCEA Convention & Exposition hotel map.

Attendees who have already registered will be able to log into the Attendee Service Center to make reservations. Exhibitors can access through the Exhibitor Service Center. Your log in and password are included on your registration confirmation.

TCEA Housing Policies

Registration for the 2020 TCEA Convention & Exposition is required before reserving a hotel room. You will receive a link to the TCEA housing website after you complete your convention registration. Each attendee may make up to five room reservations.

All reservations must be received by January 10, 2020, to guarantee conference rates. After this date, reservations are subject to availability and hotels may charge higher rates. Hotel reservations are taken on a first-come, first-served, space-available basis.

A credit card is required to confirm all reservations. Please note that some hotels will charge this card as a required deposit. If you need to send a check deposit or payment, please contact Key Bookings at 877-205-2871.

All rates are subject to an 11 percent hotel tax if you are tax exempt and 17 percent if you are not tax-exempt (tax percentage is subject to change). Some hotels also charge a State Cost Recovery Fee, either as a percentage or a dollar amount. Your credit card will be charged for any cancellation fees if you cancel after November 15.

Changes and cancellation may be made online using the reservation acknowledgment number provided on your reservation confirmation email. Cancellations received after November 15 will be charged one night’s room and tax. There is no penalty for changing hotels within the designated convention hotel list, name(s) on a reservation, arrival or departure dates before January 10, 2020. Changes are subject to availability.

Housing Assistance

Key Bookings is the official housing partner of the 2020 TCEA Convention & Exposition. Key Bookings will be available by phone and email to assist attendees with hotel needs. Requests for group blocks will be accommodated on a space available basis.

Phone: 877-205-2871
Email: [email protected]
Hours: Monday – Friday: 7:30 a.m. – 4:30 p.m. (Central)


Waitlist Information

Due to demand, the TCEA Convention & Exposition hotels are currently full. In order to serve you better, TCEA has developed a waitlist for hotel rooms. If rooms are not available on the reservation site for the dates you need, you will have an opportunity to book a room on the Hotel Waitlist. You can select the Hotel Waitlist and input the number and type of rooms you need, your dates of travel, and your contact and payment information.

You will receive an acknowledgement from Key Bookings confirming you are on the waitlist. Your reservation will be placed when the next available hotel room opens up and you will be contacted at that time. Waitlist requests will be processed in the order in which they are received. To avoid duplicate reservations, please do not add your name to the waitlist if you already have a reservation at another hotel.

If you have any questions, please e-mail housing using the email address above.

Scam Warning

Please be aware that TCEA does not contact individuals or companies with special deals on accommodations for the 2020 TCEA Convention & Exposition. We have received notice that unaffiliated companies have contacted attendees and exhibitors offering discounted hotel reservations. These offers are scams. Individuals have reported lost deposits and fraudulent activity in connection with these activities. The only approved reservation link is the one included in your registration confirmation email.

Hotel Shuttles

Shuttle service will be offered during peak times each day in the morning and afternoon.  Service will not be offered during mid-day.

Shuttle Schedule

Monday, Feb. 3
6:30 a.m. – 10:30 a.m. and 3:30 p.m. – 7:30 p.m.


Tuesday, Feb. 4
6:30 a.m. – 10:30 a.m. and 3:30 p.m. – 8 p.m.


Wednesday, Feb. 5
6:30 a.m. – 10:30 a.m. and 3:30 p.m. – 7:30 p.m.


Thursday, Feb. 6
6:30 a.m. – 10:30 a.m. and 3:30 p.m. – 7:30 p.m.


Friday, Feb. 7
6:30 a.m. – 10:30 a.m. and 2 p.m. – 6 p.m.

Shuttle Routes

Route 1
Hyatt Regency Austin


Route 2
Embassy Suites Downtown


Route 3Pick up/drop off at Aloft and Omni

Aloft Austin Downtown
InterContinental Stephen F. Austin
Omni Downtown


Route 4


Route 5
Holiday Inn Town Lake


Austin Bergstrom International Airport is approximately 10 miles from downtown Austin.

There are many transportation options available from the airport. More information can be found here.


Parking in Downtown Austin

Austin Convention Center offers two parking garages:

  • 201 E. 2nd Street
  • 601 E. 5th Street.

Maps and pricing information can be found here.

There are many other public parking garages in downtown Austin. More information can be found here.

Visa Information

Attendee Visas

TCEA does not issue formal invitation letters for visas to attendees of TCEA sponsored conferences. We can, however, issue a Visa Support Letter to assist with your visa application.

Requesting Visa Support Letters

TCEA is able to provide visa support letters to attendees, presenters with scheduled and confirmed presentations, or registered exhibiting personnel. TCEA does not provide letters for transport of vendor or presenter equipment.

For visa support letters, you must complete the form below in its entirety. You will need to provide the following information:

  • Name (as it appears on your passport) and mailing address
  • Company name, company website, and company email address
  • Your title and role at the company
  • The name of the conference you are registered for
  • Your registration confirmation number

Please plan your travel well in advance and allow plenty of time to apply for a visa. If you have specific questions about obtaining a visa, contact the U.S. Department of State Bureau of Consular Affairs Visa Services.